We live in the age of easy communication. In ancient days, letters could take months to travel from place to place. Now, we can send a note in a matter of seconds.
Due to that ease of communication, it has also become easy to complain. Something goes wrong, and we send an immediate e-mail to the company demanding that the employee be terminated, money refunded, and a share of the profits for the next year.
Please remember that it is just as easy to pass on a compliment.
I just sent a note to the Tim Horton's corporate office thanking them for the kindness of the lady at the counter from yesterday.
We should be prepared to pay compliments when they are appropriate.
Have a good night.